Privacy Policy

The controller responsible for data processing is:
M. Dagli
Schwabacherstraße 268
90763 Fürth
Germany

We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below we inform you in detail about the handling of your personal data.

1. Access Data and Hosting

You can visit our website without providing any personal information. Each time you access a webpage, the web server automatically stores what is known as a server log file, which contains, for example, the name of the requested file, your IP address, date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access.

These access data are evaluated solely for the purpose of ensuring trouble-free operation of the website and improving our services. This serves to safeguard our overriding legitimate interests in a correct presentation of our offer according to Art. 6 (1) sentence 1 lit. f GDPR. All access data are deleted no later than seven days after the end of your visit to the site.

2. Data Processing for Contract Fulfilment and Contact

2.1 Data Processing for Contract Fulfilment

For the purpose of contract processing (including inquiries about and the handling of any warranty and performance disruption claims as well as any statutory update obligations) according to Art. 6 (1) sentence 1 lit. b GDPR, we collect personal data if you voluntarily provide them to us as part of your order. Mandatory fields are marked as such, as we need the data in these cases to process the contract, and we cannot send the order without this information. Which data is collected can be seen from the respective input forms.

Further information on the processing of your data, in particular regarding transfer to our service providers for the purposes of order, payment, and shipping processing, can be found in the following sections of this privacy policy. After complete execution of the contract, your data will be restricted for further processing and deleted after the expiry of the statutory retention periods, unless you have expressly consented to further use of your data (Art. 6 (1) sentence 1 lit. a GDPR) or we reserve the right to further data usage that is legally permitted and about which we inform you in this policy.

2.2 Customer Account

If you give your consent according to Art. 6 (1) sentence 1 lit. a GDPR by choosing to open a customer account, we will use your data for the purpose of opening the customer account as well as storing your data for future orders on our website. Deletion of your customer account is possible at any time, either by sending a message to the contact option described in this privacy policy or via a designated function in the customer account. After deletion of the customer account, your data will be deleted unless you have expressly consented to further use of your data or we reserve the right to legally permitted further data usage, of which we inform you in this policy.

2.3 Contact

As part of customer communication, we collect personal data to process your inquiries in accordance with Art. 6 (1) sentence 1 lit. b GDPR if you voluntarily provide these when contacting us (e.g. via contact form or email). Mandatory fields are marked as such because we need the data in these cases to handle your contact request. Which data is collected can be seen from the respective input forms. After complete processing of your inquiry, your data will be deleted unless you have expressly consented to further use of your data or we reserve the right to legally permitted further data usage, about which we inform you in this policy.

3. Data Processing for the Purpose of Shipping

For the fulfillment of the contract in accordance with Art. 6 (1) sentence 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of the ordered goods.

4. Data Processing for Payment Handling

When processing payments in our online shop, we work with the following partners: technical service providers, financial institutions, and payment service providers.

4.1 Data Processing for Transaction Handling

Depending on the selected payment method, we forward the data necessary for processing the payment transaction to our technical service providers, who act as processors on our behalf, or to the authorized financial institutions, or to the selected payment service provider, insofar as this is necessary for processing the payment.

In some cases, the payment service providers collect the data required for processing the payment themselves, e.g. on their own website or via a technical integration in the order process. The privacy policy of the respective payment service provider applies in this respect.

If you have questions about our partners for payment processing and the basis of our cooperation with them, please use the contact option described in this privacy policy.

4.2 Data Processing for Fraud Prevention and Optimization of Our Payment Processes

If applicable, we provide our service providers with additional data, which they use together with the data required to process the payment as our processors for the purpose of fraud prevention and optimization of our payment processes (e.g. invoicing, handling disputed payments, supporting accounting). This serves our legitimate interests, which predominate in the context of a balancing of interests, in securing ourselves against fraud and in efficient payment management pursuant to Art. 6 (1) sentence 1 lit. f GDPR.

4.3 Identity and Credit Check when Selecting Klarna Payment Services

If you decide to use payment services from Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (“Klarna”), we ask for your consent pursuant to Art. 6 (1) sentence 1 lit. a GDPR to transmit the data necessary for processing the payment and for carrying out an identity and credit check to Klarna.

In Germany, the credit agencies mentioned in Klarna’s privacy policy may be used for identity and credit checks. Klarna uses the information obtained on the statistical probability of default for a balanced decision about the establishment, execution, or termination of the contractual relationship.

You can revoke your consent at any time by sending a message to the contact option mentioned in this privacy policy. This may result in us no longer being able to offer you certain payment options. You can also revoke your consent for this use of personal data directly with Klarna at any time.

5. Advertising by Email, Post, and Telephone

5.1 Email Newsletter with Subscription

If you subscribe to our newsletter, we will use the data required for this purpose or separately provided by you to regularly send you our email newsletter on the basis of your consent pursuant to Art. 6 (1) sentence 1 lit. a GDPR.

You may unsubscribe from the newsletter at any time, either by sending a message to the contact option described in this privacy policy or via a designated link in the newsletter. After unsubscribing, we delete your email address from the distribution list unless you have expressly consented to further use of your data in accordance with Art. 6 (1) sentence 1 lit. a GDPR or we reserve the right to use your data for purposes permitted by law, as explained in this policy.

5.2 Newsletter Delivery

The newsletter may also be sent by our service providers within the scope of processing on our behalf. If you have questions regarding our service providers and the legal basis of our cooperation with them, please use the contact option described in this privacy policy.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined by decision an adequate level of data protection: United Kingdom.

Our service providers are located and/or use servers in these countries: USA, Australia. For these countries, there is no adequacy decision by the European Commission. Our cooperation with them is based on the following guarantees: Standard Contractual Clauses of the European Commission.

5.3 Postal Advertising and Your Right to Object

In addition, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g. to send you interesting offers and information about our products by letter post. This serves our legitimate interests, which predominate in the context of a balancing of interests, in a promotional approach to our customers pursuant to Art. 6 (1) sentence 1 lit. f GDPR.

You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described in this privacy policy.

5.4 Telephone Advertising

If you have given your consent in accordance with Art. 6 (1) sentence 1 lit. a GDPR, we will use the data required for this purpose or separately provided by you for our own advertising purposes, e.g. to inform you about interesting offers and our products.

You may revoke your consent at any time, either by sending a message to the contact option described in this privacy policy or verbally during any phone call. After revocation, we will delete your phone number unless you have expressly consented to further use of your data or we reserve the right to further use your data that is legally permitted and of which we inform you in this policy.

6. Cookies and Other Technologies

General Information

In order to make visiting our website attractive and to enable the use of certain functions, we use technologies on various pages, including so-called cookies. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted again after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies).

Protection of Privacy on End Devices

When using our online services, we use technologies that are strictly necessary in order to provide the expressly requested telemedia service. The storage of information in your device or access to information already stored in your device does not require your consent in this regard.

For functions that are not strictly necessary, the storage of information in your device or access to information already stored in your device requires your consent. Please note that if you do not grant consent, certain parts of the website may not be fully usable. Any consents you have given remain valid until you change or reset the corresponding settings in your device.

Subsequent Data Processing through Cookies and Other Technologies

We use technologies that are strictly necessary for the use of certain functions of our website (e.g. shopping cart function). Through these technologies, IP address, time of visit, device and browser information, as well as information about your use of our website (e.g. contents of the shopping cart) are collected and processed. This serves our overriding legitimate interests in an optimized presentation of our offer pursuant to Art. 6 (1) sentence 1 lit. f GDPR.

We also use technologies to comply with the legal obligations to which we are subject (e.g. to be able to provide proof of consent to the processing of your personal data) as well as for web analytics and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.

You can find the cookie settings for your browser under the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

If you have given your consent to the use of technologies pursuant to Art. 6 (1) sentence 1 lit. a GDPR, you may revoke your consent at any time by sending a message to the contact option described in this privacy policy.

7. Use of Cookies and Other Technologies

If you have given your consent pursuant to Art. 6 (1) sentence 1 lit. a GDPR, we use the following cookies and other technologies from third-party providers on our website. Once the purpose of use no longer applies and the respective technology is no longer used by us, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. Further information on your revocation options can be found in the section "Cookies and Other Technologies." Further information, including the basis of our cooperation with each provider, can be found in the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

7.1 Use of Google Services

We use the following technologies of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google technologies about your use of our website is generally transmitted to and stored on a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.

For the USA, there is no adequacy decision by the European Commission. Our cooperation with them is based on the European Commission’s Standard Contractual Clauses. If your IP address is collected using Google technologies, it will be shortened before being stored on Google’s servers by enabling IP anonymization. Only in exceptional cases will the full IP address be transmitted to a Google server and shortened there. Unless otherwise stated for the individual technologies, data processing is carried out on the basis of an agreement concluded between jointly responsible parties in accordance with Art. 26 GDPR. Further information on data processing by Google can be found in Google’s privacy policy.

YouTube Video Plugin
To integrate third-party content, the YouTube video plugin is used in the extended data protection mode we employ. Data (IP address, time of visit, device and browser information) is collected, transmitted to Google, and subsequently processed by Google only when you play a video.

7.2 Use of Facebook Services

Facebook Pixel
We use the Facebook Pixel within the scope of the following technologies of Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Facebook (by Meta)” or “Meta Platforms Ireland”). With the Facebook Pixel, data (IP address, time of visit, device and browser information, and information about your use of our website based on events specified by us, such as visiting a page or subscribing to a newsletter) is automatically collected and stored, from which usage profiles are created using pseudonyms.

As part of the so-called extended data matching, additional information for matching purposes is collected and stored in hashed form, which can be used to identify individuals (e.g. names, email addresses, and phone numbers). For this purpose, a cookie is automatically set by the Facebook Pixel when you visit our website, which, using a pseudonymous cookie ID, enables recognition of your browser when visiting other websites. Facebook (by Meta) will merge this information with other data from your Facebook account and use it to compile reports on website activity and to provide other services related to website usage, in particular personalized and group-based advertising.

The information automatically collected by Facebook (by Meta) technologies about your use of our website is generally transmitted to and stored on a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA. For the USA, there is no adequacy decision by the European Commission. Where the transfer of data to the USA falls under our responsibility, our cooperation is based on the European Commission’s Standard Contractual Clauses. Further information on data processing by Facebook can be found in Facebook’s privacy policy.

Facebook Analytics

As part of the Facebook Business Tools, statistics about visitor activity on our website are created from the data collected via the Facebook Pixel regarding your use of our website. Data processing is carried out on the basis of a data processing agreement with Facebook (by Meta). Your analysis serves the optimal presentation and marketing of our website.

Facebook Ads (Ads Manager)

We advertise this website via Facebook Ads on Facebook (by Meta) as well as on other platforms. We define the parameters of the respective advertising campaign. The exact implementation, in particular the decision on the placement of ads with individual users, is the responsibility of Facebook (by Meta). Unless otherwise stated for the individual technologies, data processing is carried out on the basis of an agreement between joint controllers pursuant to Art. 26 GDPR. Joint responsibility is limited to the collection of the data and its transmission to Meta Platforms Ireland. The subsequent data processing by Meta Platforms Ireland is not covered by this.

Based on the statistics created via Facebook Pixel about visitor activities on our website, we operate group-based advertising on Facebook (by Meta) using Facebook Custom Audience, by defining the characteristics of the respective target group. As part of the extended data matching carried out to determine the respective target group (see above), Facebook (by Meta) acts as our processor.

On the basis of the pseudonymous cookie ID set by the Facebook Pixel and the data collected about your usage behavior on our website, we also operate personalized advertising via Facebook Pixel Remarketing.

Through Facebook Pixel Conversions, we measure your subsequent usage behavior for web analytics and event tracking when you have reached our website via a Facebook Ads advertisement. Data processing is carried out on the basis of a data processing agreement with Facebook (by Meta).

7.3 Other Providers of Web Analytics and Online Marketing Services

Use of Vimeo Video Plugin to Integrate Third-Party Content

To integrate third-party content, the video plugin from Vimeo LLC, 555 West 18th Street, New York 10011, USA (“Vimeo”) is used. Data (IP address, time of visit, device and browser information) is collected, transmitted to Vimeo, and subsequently processed by Vimeo. Data processing is carried out on the basis of an agreement between joint controllers pursuant to Art. 26 GDPR.

Google Analytics is automatically integrated in the Vimeo video plugin. For the purpose of website analysis, data (IP address, time of visit, device and browser information as well as information about your use of our website) is automatically collected and stored using Google Analytics, from which pseudonymous usage profiles are created. Cookies may be used for this purpose.

Google Analytics is a service of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google about your use of our website is generally transmitted to a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and stored there. Your IP address will be shortened by activating IP anonymization before being stored on Google’s servers. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

We have no influence or access to Vimeo’s data processing, including the settings and results of Google Analytics. For the USA, there is no adequacy decision by the European Commission. Our cooperation with them is based on the European Commission’s Standard Contractual Clauses.

8. Social Media

8.1 Social Plugins from Facebook (by Meta), Instagram (by Meta), Pinterest, WhatsApp

Our website uses social buttons from social networks. These are only embedded as HTML links into the page, so that no connection to the servers of the respective provider is established when you access our website. If you click on one of the buttons, the website of the respective social network will open in a new window of your browser. There you can, for example, click the Like or Share button.

8.2 Our Online Presence on Facebook (by Meta), Instagram (by Meta), YouTube, Pinterest

If you have given your consent to the respective social media operator in accordance with Art. 6 (1) sentence 1 lit. a GDPR, your data will be automatically collected and stored for market research and advertising purposes when you visit our online presences on the social networks listed above. From these, usage profiles are created using pseudonyms. These may be used, for example, to place advertisements inside and outside the platforms that presumably correspond to your interests. Cookies are generally used for this purpose.

For detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your rights and settings options to protect your privacy, please refer to the privacy policies linked below. If you still need assistance in this regard, you can contact us.

Facebook (by Meta) is a service of Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is generally transmitted to and stored on a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA. For the USA, there is no adequacy decision by the European Commission. Our cooperation with them is based on the European Commission’s Standard Contractual Clauses. Data processing within the framework of visiting a Facebook (by Meta) fan page is based on an agreement between joint controllers pursuant to Art. 26 GDPR. Further information (regarding Insights data) can be found here.

Instagram (by Meta) is a service of Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is generally transmitted to and stored on a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA. For the USA, there is no adequacy decision by the European Commission. Our cooperation with them is based on the European Commission’s Standard Contractual Clauses. Data processing within the framework of visiting an Instagram (by Meta) fan page is based on an agreement between joint controllers pursuant to Art. 26 GDPR. Further information (regarding Insights data) can be found here.

YouTube is a service of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google about your use of our online presence on YouTube is generally transmitted to and stored on a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. For the USA, there is no adequacy decision by the European Commission. Our cooperation with them is based on the European Commission’s Standard Contractual Clauses.

Pinterest is a service of Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland (“Pinterest”). The information automatically collected by Pinterest about your use of our online presence on Pinterest is generally transmitted to and stored on a server of Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA. For the USA, there is no adequacy decision by the European Commission. Our cooperation with them is based on the European Commission’s Standard Contractual Clauses.

9. Contact Options and Your Rights

9.1 Your Rights

As a data subject, you have the following rights:

pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
pursuant to Art. 16 GDPR, the right to request the immediate rectification of inaccurate or completion of your personal data stored by us;
pursuant to Art. 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing is required
- for exercising the right to freedom of expression and information;
- for compliance with a legal obligation;
- for reasons of public interest; or
- for the establishment, exercise, or defense of legal claims;
pursuant to Art. 18 GDPR, the right to request restriction of the processing of your personal data, insofar as
- the accuracy of the data is contested by you;
- the processing is unlawful, but you oppose the erasure;
- we no longer need the data, but you require it for the establishment, exercise, or defense of legal claims; or
- you have objected to the processing pursuant to Art. 21 GDPR;
pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format, or to request the transfer of those data to another controller;
pursuant to Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you may contact the supervisory authority of your habitual residence or workplace, or of our company headquarters.

Right to Object

Where we process personal data as explained above in order to safeguard our overriding legitimate interests, you may object to such processing with effect for the future.

If the processing is carried out for direct marketing purposes, you may exercise this right at any time as described above. Where the processing is carried out for other purposes, you only have the right to object on grounds relating to your particular situation.

After exercising your right to object, we will not process your personal data for these purposes any further, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or if the processing serves the establishment, exercise, or defense of legal claims.

This does not apply where the processing is carried out for direct marketing purposes. In that case, we will not process your personal data for this purpose any further.

9.2 Contact Options

If you have any questions regarding the collection, processing, or use of your personal data, or for information, rectification, restriction, or deletion of data, as well as revocation of consent granted or objection to a particular use of data, please contact us directly via the contact details provided in our legal notice (Impressum).

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